Incidents | Vertra Cloud Incidents reported on status page for Vertra Cloud https://status.vertracloud.app/ https://d1lppblt9t2x15.cloudfront.net/logos/002e7d486dc0dac97488127369d8faef.png Incidents | Vertra Cloud https://status.vertracloud.app/ en Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 07:31:40 -0000 https://status.vertracloud.app/incident/758271#04cba28541cd53d47fc7e2c47d0cbfdfdde19bcf71f8f97e81245a98437877c0 Maintenance completed Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 07:31:40 -0000 https://status.vertracloud.app/incident/758271#04cba28541cd53d47fc7e2c47d0cbfdfdde19bcf71f8f97e81245a98437877c0 Maintenance completed Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 07:31:40 -0000 https://status.vertracloud.app/incident/758271#04cba28541cd53d47fc7e2c47d0cbfdfdde19bcf71f8f97e81245a98437877c0 Maintenance completed Database recovered https://status.vertracloud.app/ Wed, 05 Nov 2025 07:08:06 +0000 https://status.vertracloud.app/#f28fd7065f68fdf0dca7e5e40768a76e068eb918fa330302cedfe25118b1a4c0 Database recovered Redis recovered https://status.vertracloud.app/ Wed, 05 Nov 2025 07:08:06 +0000 https://status.vertracloud.app/#f28fd7065f68fdf0dca7e5e40768a76e068eb918fa330302cedfe25118b1a4c0 Redis recovered Public API recovered https://status.vertracloud.app/ Wed, 05 Nov 2025 07:08:06 +0000 https://status.vertracloud.app/#f28fd7065f68fdf0dca7e5e40768a76e068eb918fa330302cedfe25118b1a4c0 Public API recovered Database went down https://status.vertracloud.app/ Wed, 05 Nov 2025 05:48:04 +0000 https://status.vertracloud.app/#f28fd7065f68fdf0dca7e5e40768a76e068eb918fa330302cedfe25118b1a4c0 Database went down Redis went down https://status.vertracloud.app/ Wed, 05 Nov 2025 05:48:04 +0000 https://status.vertracloud.app/#f28fd7065f68fdf0dca7e5e40768a76e068eb918fa330302cedfe25118b1a4c0 Redis went down Public API went down https://status.vertracloud.app/ Wed, 05 Nov 2025 05:48:04 +0000 https://status.vertracloud.app/#f28fd7065f68fdf0dca7e5e40768a76e068eb918fa330302cedfe25118b1a4c0 Public API went down Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 05:30:34 -0000 https://status.vertracloud.app/incident/758271#87dc7d4df3b0d7cff646625570db12ecffde5ef62e098a59833a7f679f0d8055 Improvements will be made to the palladium cluster. Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 05:30:34 -0000 https://status.vertracloud.app/incident/758271#87dc7d4df3b0d7cff646625570db12ecffde5ef62e098a59833a7f679f0d8055 Improvements will be made to the palladium cluster. Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 05:30:34 -0000 https://status.vertracloud.app/incident/758271#87dc7d4df3b0d7cff646625570db12ecffde5ef62e098a59833a7f679f0d8055 Improvements will be made to the palladium cluster. Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 05:30:34 -0000 https://status.vertracloud.app/incident/758271#87dc7d4df3b0d7cff646625570db12ecffde5ef62e098a59833a7f679f0d8055 Improvements will be made to the palladium cluster. Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 05:30:34 -0000 https://status.vertracloud.app/incident/758271#87dc7d4df3b0d7cff646625570db12ecffde5ef62e098a59833a7f679f0d8055 Improvements will be made to the palladium cluster. Palladium Cluster https://status.vertracloud.app/incident/758271 Wed, 05 Nov 2025 05:30:34 -0000 https://status.vertracloud.app/incident/758271#87dc7d4df3b0d7cff646625570db12ecffde5ef62e098a59833a7f679f0d8055 Improvements will be made to the palladium cluster. Docs recovered https://status.vertracloud.app/ Thu, 30 Oct 2025 16:50:34 +0000 https://status.vertracloud.app/#6769e8e60790dad9ea78a4db56fd86938c62be928fa6d6b6167a70be02d19955 Docs recovered Docs went down https://status.vertracloud.app/ Thu, 30 Oct 2025 16:46:07 +0000 https://status.vertracloud.app/#6769e8e60790dad9ea78a4db56fd86938c62be928fa6d6b6167a70be02d19955 Docs went down Database recovered https://status.vertracloud.app/ Thu, 25 Sep 2025 20:39:49 +0000 https://status.vertracloud.app/#eb2033f4392d085f6a4c46c70856868d34f37b315534344fb29692a1ce433638 Database recovered Redis recovered https://status.vertracloud.app/ Thu, 25 Sep 2025 20:39:49 +0000 https://status.vertracloud.app/#eb2033f4392d085f6a4c46c70856868d34f37b315534344fb29692a1ce433638 Redis recovered Public API recovered https://status.vertracloud.app/ Thu, 25 Sep 2025 20:39:49 +0000 https://status.vertracloud.app/#eb2033f4392d085f6a4c46c70856868d34f37b315534344fb29692a1ce433638 Public API recovered Website recovered https://status.vertracloud.app/ Thu, 25 Sep 2025 20:36:22 +0000 https://status.vertracloud.app/#95e9a2dfefb6579922c525c9d7565281d3d536d1534e02bc1cf92edce46db583 Website recovered Website went down https://status.vertracloud.app/ Thu, 25 Sep 2025 20:22:19 +0000 https://status.vertracloud.app/#95e9a2dfefb6579922c525c9d7565281d3d536d1534e02bc1cf92edce46db583 Website went down Website recovered https://status.vertracloud.app/ Thu, 25 Sep 2025 20:11:21 +0000 https://status.vertracloud.app/#92339c242af5bfcf0b46372f56164b943acc2cc74c63bd69be31fcb8915ad7d6 Website recovered Website went down https://status.vertracloud.app/ Thu, 25 Sep 2025 19:51:55 +0000 https://status.vertracloud.app/#92339c242af5bfcf0b46372f56164b943acc2cc74c63bd69be31fcb8915ad7d6 Website went down Database went down https://status.vertracloud.app/ Thu, 25 Sep 2025 19:50:18 +0000 https://status.vertracloud.app/#eb2033f4392d085f6a4c46c70856868d34f37b315534344fb29692a1ce433638 Database went down Redis went down https://status.vertracloud.app/ Thu, 25 Sep 2025 19:50:18 +0000 https://status.vertracloud.app/#eb2033f4392d085f6a4c46c70856868d34f37b315534344fb29692a1ce433638 Redis went down Public API went down https://status.vertracloud.app/ Thu, 25 Sep 2025 19:50:18 +0000 https://status.vertracloud.app/#eb2033f4392d085f6a4c46c70856868d34f37b315534344fb29692a1ce433638 Public API went down Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 23:18:00 -0000 https://status.vertracloud.app/incident/729325#f84af6bf35ea6a659819522e1400b7ebc748b7e4d3a61dca35541782a7a775d4 We would like to inform you that our services are fully operational and completely available. We continue to monitor the infrastructure to ensure ongoing stability and performance. We appreciate everyone's trust. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 23:18:00 -0000 https://status.vertracloud.app/incident/729325#f84af6bf35ea6a659819522e1400b7ebc748b7e4d3a61dca35541782a7a775d4 We would like to inform you that our services are fully operational and completely available. We continue to monitor the infrastructure to ensure ongoing stability and performance. We appreciate everyone's trust. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 23:18:00 -0000 https://status.vertracloud.app/incident/729325#f84af6bf35ea6a659819522e1400b7ebc748b7e4d3a61dca35541782a7a775d4 We would like to inform you that our services are fully operational and completely available. We continue to monitor the infrastructure to ensure ongoing stability and performance. We appreciate everyone's trust. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 23:18:00 -0000 https://status.vertracloud.app/incident/729325#f84af6bf35ea6a659819522e1400b7ebc748b7e4d3a61dca35541782a7a775d4 We would like to inform you that our services are fully operational and completely available. We continue to monitor the infrastructure to ensure ongoing stability and performance. We appreciate everyone's trust. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 19:05:00 -0000 https://status.vertracloud.app/incident/729325#876a830abc5c905fd9b3486c0d128a151891ffb34376dde29f580db319e50b04 We would like to inform you that we are currently testing the recently implemented improvements in our infrastructure, aiming to ensure greater stability and performance of the service. We appreciate everyone's understanding and patience during this process. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 19:05:00 -0000 https://status.vertracloud.app/incident/729325#876a830abc5c905fd9b3486c0d128a151891ffb34376dde29f580db319e50b04 We would like to inform you that we are currently testing the recently implemented improvements in our infrastructure, aiming to ensure greater stability and performance of the service. We appreciate everyone's understanding and patience during this process. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 19:05:00 -0000 https://status.vertracloud.app/incident/729325#876a830abc5c905fd9b3486c0d128a151891ffb34376dde29f580db319e50b04 We would like to inform you that we are currently testing the recently implemented improvements in our infrastructure, aiming to ensure greater stability and performance of the service. We appreciate everyone's understanding and patience during this process. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 19:05:00 -0000 https://status.vertracloud.app/incident/729325#876a830abc5c905fd9b3486c0d128a151891ffb34376dde29f580db319e50b04 We would like to inform you that we are currently testing the recently implemented improvements in our infrastructure, aiming to ensure greater stability and performance of the service. We appreciate everyone's understanding and patience during this process. Database recovered https://status.vertracloud.app/ Tue, 23 Sep 2025 18:13:25 +0000 https://status.vertracloud.app/#b795afeaf344966ea1d0492936b78000272fa4494b8222b01857de8dd7c9c45b Database recovered Redis recovered https://status.vertracloud.app/ Tue, 23 Sep 2025 18:13:25 +0000 https://status.vertracloud.app/#b795afeaf344966ea1d0492936b78000272fa4494b8222b01857de8dd7c9c45b Redis recovered Public API recovered https://status.vertracloud.app/ Tue, 23 Sep 2025 18:13:25 +0000 https://status.vertracloud.app/#b795afeaf344966ea1d0492936b78000272fa4494b8222b01857de8dd7c9c45b Public API recovered Website recovered https://status.vertracloud.app/ Tue, 23 Sep 2025 17:45:07 +0000 https://status.vertracloud.app/#8870fa90c7d0908298f4d926a13c953009c0c422ff3475a072e7f57a6a8ef396 Website recovered Database went down https://status.vertracloud.app/ Tue, 23 Sep 2025 17:38:48 +0000 https://status.vertracloud.app/#b795afeaf344966ea1d0492936b78000272fa4494b8222b01857de8dd7c9c45b Database went down Redis went down https://status.vertracloud.app/ Tue, 23 Sep 2025 17:38:48 +0000 https://status.vertracloud.app/#b795afeaf344966ea1d0492936b78000272fa4494b8222b01857de8dd7c9c45b Redis went down Public API went down https://status.vertracloud.app/ Tue, 23 Sep 2025 17:38:48 +0000 https://status.vertracloud.app/#b795afeaf344966ea1d0492936b78000272fa4494b8222b01857de8dd7c9c45b Public API went down Database recovered https://status.vertracloud.app/ Tue, 23 Sep 2025 17:03:25 +0000 https://status.vertracloud.app/#b9486eff7d5dccce0bd7f6b04e91fa1b9864915a0e5d007af28edac4d5383512 Database recovered Redis recovered https://status.vertracloud.app/ Tue, 23 Sep 2025 17:03:25 +0000 https://status.vertracloud.app/#b9486eff7d5dccce0bd7f6b04e91fa1b9864915a0e5d007af28edac4d5383512 Redis recovered Public API recovered https://status.vertracloud.app/ Tue, 23 Sep 2025 17:03:25 +0000 https://status.vertracloud.app/#b9486eff7d5dccce0bd7f6b04e91fa1b9864915a0e5d007af28edac4d5383512 Public API recovered Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 01:19:00 -0000 https://status.vertracloud.app/incident/729325#fed581f267eed42490118283abe2a5bb8c7ed2d411f982a2f796aeaa3c37cf88 We are currently experiencing instability with our service provider. Our team is working closely with them to restore the full infrastructure as quickly as possible. Thank you for your patience and understanding. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 01:19:00 -0000 https://status.vertracloud.app/incident/729325#fed581f267eed42490118283abe2a5bb8c7ed2d411f982a2f796aeaa3c37cf88 We are currently experiencing instability with our service provider. Our team is working closely with them to restore the full infrastructure as quickly as possible. Thank you for your patience and understanding. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 01:19:00 -0000 https://status.vertracloud.app/incident/729325#fed581f267eed42490118283abe2a5bb8c7ed2d411f982a2f796aeaa3c37cf88 We are currently experiencing instability with our service provider. Our team is working closely with them to restore the full infrastructure as quickly as possible. Thank you for your patience and understanding. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 01:19:00 -0000 https://status.vertracloud.app/incident/729325#fed581f267eed42490118283abe2a5bb8c7ed2d411f982a2f796aeaa3c37cf88 We are currently experiencing instability with our service provider. Our team is working closely with them to restore the full infrastructure as quickly as possible. Thank you for your patience and understanding. Database went down https://status.vertracloud.app/ Tue, 23 Sep 2025 00:58:29 +0000 https://status.vertracloud.app/#b9486eff7d5dccce0bd7f6b04e91fa1b9864915a0e5d007af28edac4d5383512 Database went down Redis went down https://status.vertracloud.app/ Tue, 23 Sep 2025 00:58:29 +0000 https://status.vertracloud.app/#b9486eff7d5dccce0bd7f6b04e91fa1b9864915a0e5d007af28edac4d5383512 Redis went down Public API went down https://status.vertracloud.app/ Tue, 23 Sep 2025 00:58:29 +0000 https://status.vertracloud.app/#b9486eff7d5dccce0bd7f6b04e91fa1b9864915a0e5d007af28edac4d5383512 Public API went down Website went down https://status.vertracloud.app/ Tue, 23 Sep 2025 00:55:12 +0000 https://status.vertracloud.app/#8870fa90c7d0908298f4d926a13c953009c0c422ff3475a072e7f57a6a8ef396 Website went down Docs recovered https://status.vertracloud.app/ Thu, 11 Sep 2025 17:32:35 +0000 https://status.vertracloud.app/#8f0fd10868148ba5021dd6f4cedde56e0491b60b00b6f07cd5c5d2cb94f709de Docs recovered Docs went down https://status.vertracloud.app/ Thu, 11 Sep 2025 17:28:01 +0000 https://status.vertracloud.app/#8f0fd10868148ba5021dd6f4cedde56e0491b60b00b6f07cd5c5d2cb94f709de Docs went down Starting production process. https://status.vertracloud.app/incident/702303 Fri, 08 Aug 2025 00:58:06 -0000 https://status.vertracloud.app/incident/702303#ea68fab0e971c106b01b00c623163eb3c69e6a1e7074e970e46cf8494d8dd423 Maintenance completed Starting production process. https://status.vertracloud.app/incident/702303 Fri, 08 Aug 2025 00:58:06 -0000 https://status.vertracloud.app/incident/702303#ea68fab0e971c106b01b00c623163eb3c69e6a1e7074e970e46cf8494d8dd423 Maintenance completed Starting production process. https://status.vertracloud.app/incident/702303 Fri, 08 Aug 2025 00:58:06 -0000 https://status.vertracloud.app/incident/702303#ea68fab0e971c106b01b00c623163eb3c69e6a1e7074e970e46cf8494d8dd423 Maintenance completed Starting production process. https://status.vertracloud.app/incident/702303 Fri, 08 Aug 2025 00:58:06 -0000 https://status.vertracloud.app/incident/702303#ea68fab0e971c106b01b00c623163eb3c69e6a1e7074e970e46cf8494d8dd423 Maintenance completed Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database. Starting production process. https://status.vertracloud.app/incident/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 We are getting everything ready for you to host your application or database.