Status updates | Vertra Cloud Incidents and maintenance reported on status page for Vertra Cloud https://status.vertracloud.app/ https://d1lppblt9t2x15.cloudfront.net/logos/002e7d486dc0dac97488127369d8faef.png Status updates | Vertra Cloud https://status.vertracloud.app/ en Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 12:05:20 -0000 https://status.vertracloud.app/incident/1075508#1b9205f8b2203c3dbee3b33b249edfbde9ddad41292bda9bc7166ac5f7bddfe5 Maintenance The upgrade is complete. All services — dashboard, API, snapshots and application management in every region — are running on the new version. Running applications were not interrupted. If an action failed during the maintenance window, please retry it; if you still see any issue, contact our support. Thank you for your patience. Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 12:05:20 -0000 https://status.vertracloud.app/incident/1075508#bf3eaf5fbab936396386f2656cb1dc6bea77c34f8baca72fead50b62a78a12f1 Maintenance Maintenance completed Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 10:25:05 -0000 https://status.vertracloud.app/incident/1075508#582ac4a717e154d6438517991c5942c732b624d67f1e554cf984b3c47426f3bb Maintenance Update: The dashboard, API and snapshots are back online on the new version. We are now upgrading the application management service in the US region; your running applications stay online, but actions on applications (start, stop, deploy, logs) may fail for a few more minutes. Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 10:06:25 -0000 https://status.vertracloud.app/incident/1075508#06bc097ba12abf53e1fff02073898d948a5289f4251acdd3292239e9e380f483 Maintenance Platform upgrade We are upgrading the Vertra Cloud platform. For up to 45 minutes, the dashboard, the public API, the CLI/SDKs and snapshots will be unavailable, and you won't be able to create, deploy or manage applications and databases. Your running applications and databases stay online during the upgrade. We will post updates as each step completes. Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 09:45:57 -0000 https://status.vertracloud.app/incident/1075508#351e46f16736f340f3dbc3ea6b46fb4cf869c857b1feafe4c8fe7dd5873b58ac Maintenance Completed — application host maintenance (US region) Maintenance is complete. Applications and databases in our US region have been restarted and are available again. If your application is not running, please restart it from the dashboard. Thanks for your patience! Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 09:04:09 -0000 https://status.vertracloud.app/incident/1075508#d17a2621d15f7909a3b85dfe60ba99754169528b6bc0003568705646cac0342b Maintenance Application host maintenance (US region) We are performing maintenance on the server that runs hosted applications and databases in our US region. For up to 30 minutes, applications and databases in this region will be stopped and then restarted automatically. The website and your account remain available, but actions on applications (start, stop, deploy, logs) may fail during this period. No application data is changed. We will post an update once everything is back online. Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 08:38:47 -0000 https://status.vertracloud.app/incident/1075508#af8e551c2e6906690c1fa3987a6959bc0f466cb38d29515584938010800992ff Maintenance Completed — application proxy update (US region) The application proxy update is complete. Hosted applications and dashboard actions are fully available again. Thanks for your patience! Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 08:35:46 -0000 https://status.vertracloud.app/incident/1075508#3366f3f0d18b1bc9d60b19f62a0d8e24c85ed4f96d158758422cbc9424409f58 Maintenance Application proxy update (US region) We are updating the proxy that routes traffic to hosted applications in our US region. For up to 5 minutes, applications may be unreachable through their domains, and dashboard actions on applications (start, stop, logs) may fail. The website and your account are not affected, and no application data is changed. We will post an update once the switch is complete. Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 08:35:01 -0000 https://status.vertracloud.app/incident/1075508#e4446f32a92ebcac50211c9c40f78714192f352a9df9c56c6c8334a58c587e4c Maintenance Completed — edge proxy update The edge proxy update is complete. The dashboard, the API and hosted applications are fully available again. Thanks for your patience! Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Wed, 30 Sep 2026 08:28:39 -0000 https://status.vertracloud.app/incident/1075508#c76d2cbe59666cee73a514bf1c45ec9bd8d7abf4f6b918ac2ad4c418298996e5 Maintenance Edge proxy update We are updating the edge proxy that routes traffic to the dashboard, the API and hosted applications. Expect up to 5 minutes of unavailability while the new proxy takes over. Your applications and data are not affected. We will post an update once the switch is complete. Maintenance: Large-scale update: Version 26.3 https://status.vertracloud.app/maintenance/1075508 Sun, 27 Sep 2026 15:52:21 -0000 https://status.vertracloud.app/incident/1075508#5b91d695a60fb80be698df407ffa7c52a88db93d24b09f77abf0bd151fa897e3 Maintenance We're rolling out **Version 26.3**, a large platform update that brings official SDKs, a new CLI, scoped API keys and several improvements to deploys and the dashboard. During the maintenance window you may notice: - Brief interruptions when accessing the dashboard and the API - Deploys, restarts and new applications taking longer than usual - Running applications may restart once as hosts are updated No action is needed on your side, and your data and files are not affected. Full list of changes: https://docs.vertracloud.app/changelog Need help? Reach us on our Discord server or at support@vertracloud.app. Maintenance: Large-scale update: Version 26.0 https://status.vertracloud.app/maintenance/853561 Fri, 20 Mar 2026 11:39:47 -0000 https://status.vertracloud.app/incident/853561#1961fe3b77e6ffcfe799e2fb71a7a80354c18ca900798204cedf0eecee4d2f17 Maintenance We will be implementing new platform improvements during this period. Access to the website will be limited, and some hosted apps may experience minor instability, but we will work to ensure that maintenance is quick and that there are no long downtimes. Maintenance: Palladium Cluster https://status.vertracloud.app/maintenance/758271 Wed, 05 Nov 2025 05:30:34 -0000 https://status.vertracloud.app/incident/758271#87dc7d4df3b0d7cff646625570db12ecffde5ef62e098a59833a7f679f0d8055 Maintenance Improvements will be made to the palladium cluster. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 23:18:00 -0000 https://status.vertracloud.app/incident/729325#f84af6bf35ea6a659819522e1400b7ebc748b7e4d3a61dca35541782a7a775d4 Incident We would like to inform you that our services are fully operational and completely available. We continue to monitor the infrastructure to ensure ongoing stability and performance. We appreciate everyone's trust. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 19:05:00 -0000 https://status.vertracloud.app/incident/729325#876a830abc5c905fd9b3486c0d128a151891ffb34376dde29f580db319e50b04 Incident We would like to inform you that we are currently testing the recently implemented improvements in our infrastructure, aiming to ensure greater stability and performance of the service. We appreciate everyone's understanding and patience during this process. Service Instability https://status.vertracloud.app/incident/729325 Tue, 23 Sep 2025 01:19:00 -0000 https://status.vertracloud.app/incident/729325#fed581f267eed42490118283abe2a5bb8c7ed2d411f982a2f796aeaa3c37cf88 Incident We are currently experiencing instability with our service provider. Our team is working closely with them to restore the full infrastructure as quickly as possible. Thank you for your patience and understanding. Maintenance: Starting production process. https://status.vertracloud.app/maintenance/702303 Thu, 07 Aug 2025 16:00:00 -0000 https://status.vertracloud.app/incident/702303#3a80458a347f6fd850fdbaca63723d5ef6cdedf2345b150d155c9afbae325f30 Maintenance We are getting everything ready for you to host your application or database.